Caswino Terms & Conditions — Written Clearly and Transparently in Full

By accessing, registering on, or using the Caswino (caswino.fun) platform in any way, you are deemed to have accepted all of the terms and conditions set out below. These terms form a legally binding agreement between Caswino and the user.

To use Caswino's services, you must fully agree to these Terms & Conditions. If you do not agree with any part of them, please refrain from using our platform.

Caswino reserves the right to update these terms and conditions at any time. For significant changes, registered members will be notified by email in advance, and the updated date will be published on the website. It is the user's responsibility to visit this page regularly and stay informed of any changes.

To open an account with Caswino, the following conditions must be met:

• You must be 18 years of age or older.
• All information provided on the registration form must be accurate, complete, and truthful.
• No individual may hold more than one account.
• You must operate your account in your own name and using your own payment methods.
• You are responsible for keeping your account password and login details confidential.

If any information provided at registration is found to be false or misleading, Caswino reserves the right to close the account and forfeit any balance held.

Each account is strictly personal. Transferring, selling, or allowing another person to use your account is strictly prohibited.

Caswino is for users aged 18 and above only. Preventing underage gaming is one of Caswino's highest priorities.

• Providing false information about your age during registration is a serious offence.
• Caswino may request age verification documents at any time.
• Withdrawals may be put on hold until age verification is completed.
• Any account found to belong to a minor will be closed immediately.

Caswino accepts deposits via Bangladesh's popular mobile banking methods. The following rules apply to all deposits:

• You may only use payment methods registered in your own name.
• The use of third-party payment methods is strictly prohibited and may result in account closure.
• You must use the correct reference number when making a deposit.
• If a deposit does not appear in your account for any reason, please contact support within 24 hours.

Caswino is committed to preventing money laundering and suspicious transactions. It reserves the right to suspend any unusual transaction pending investigation.

The following conditions apply to all withdrawals from Caswino:

• KYC verification must be completed before a withdrawal can be processed.
• The minimum withdrawal amount is ৳500.
• A maximum of ৳1,00,000 can be withdrawn in a single business day.
• Withdrawals must be made to the same payment method used for the original deposit.
• For verified accounts, withdrawals are typically processed within 15 minutes to 24 hours.

Caswino may reject a withdrawal if: evidence of a rule violation is found, KYC has not been completed, or a transaction appears suspicious. The user will be informed of the reason for any rejection.

Caswino regularly offers a variety of bonuses and promotional offers. The following general terms apply to all such offers:

• Each bonus offer has its own specific terms, which are published alongside the offer.
• The wagering requirement for the welcome bonus is typically 10x–15x.
• Only one bonus code may be applied per deposit.
• Any attempt to exploit bonuses fraudulently will result in account termination.
• Bonus funds may only be used on specific games — as stated in the offer details.
• Bonus validity is typically 7–30 days, as specified with each offer.

Caswino reserves the right to modify, suspend, or cancel any bonus offer. However, such changes will not affect bonuses that have already been earned.

Ensuring fair gaming at Caswino is our top priority. We follow the measures outlined below:

• Certified RNG: All games use random number generators verified by independent third parties.
• RTP Disclosure: The Return to Player (RTP) percentage for each game is listed in the game information.
• Audit: Third-party auditors review our gaming systems on a quarterly basis.
• Live Games: Live dealer games are operated via real-time video streaming.

Caswino does not manipulate game outcomes in any way. If a player raises a manipulation complaint, we will conduct a full investigation and communicate the findings.

The following activities are strictly prohibited on the Caswino platform:

• Creating or operating multiple accounts.
• Operating an account using a false identity or misleading information.
• Using bots, automation software, or artificial intelligence to play games.
• Coordinated betting or collusion (where multiple players work together to exploit bonuses or winnings).
• Attempting money laundering or processing illegal funds.
• Attempting to breach or hack the platform's security systems.
• Using a third-party payment method.
• Abusive behavior toward other players or staff.

Caswino may suspend or close an account under the following circumstances:

• If evidence of a violation of the terms and conditions is found.
• Failure to complete KYC verification or providing false information.
• If suspicious or unusual gaming patterns are detected.
• As required by a court order or law enforcement authority.
• Accounts that have been inactive for an extended period (12 months or more).

Users may also request to close their account at any time. Any verified funds will be returned before closure, though bonus funds will be forfeited.

Caswino believes in responsible gaming and offers the following features to protect players:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Time Limit: You can set a daily limit on how much time you spend playing.
• Cooling-Off: You can take a gaming break lasting anywhere from 24 hours to 30 days.
• Self-Exclusion: Option to permanently or indefinitely close your account.
• Reality Check: Periodic reminders showing how long you've been playing.

If you're experiencing any gaming-related issues, please reach out to our support team — we're always here to help. For more information, Responsible Gaming visit the page.

In the event of a dispute between Caswino and a player, the following process will be followed:

1. Step One: Contact the Caswino support team directly and provide full details via email or live chat.
2. Step Two: If support is unable to resolve your issue, it will be escalated to senior management. You can expect a response within 72 hours.
3. Step 3: If both parties cannot reach an agreement, the matter will be referred to a neutral third-party mediator.

Caswino takes every complaint seriously and handles each one with care. Our goal is always to provide a fair and timely resolution.

Caswino reserves the right to amend these Terms & Conditions when necessary. In the event of any changes:

• For significant changes, registered members will be notified by email at least 30 days before the changes take effect.
• Minor or administrative changes may take effect immediately.
• The date of any changes and the affected clauses will be clearly indicated on this page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

For any questions or feedback, please contact our support team: support@caswino.fun