Caswino Privacy Policy — Your Data Is Completely Safe with Us

Caswino (caswino.fun) takes your privacy seriously. This Privacy Policy explains what personal data Caswino collects, why it's collected, and how it's kept secure.

This Privacy Policy applies to the following:

• All visitors who use the Caswino website.
• Registered members who use our gaming services.
• Users of our mobile application.
• Those who contact us by email or chat.

We believe in full transparency. No hidden information, no fine-print traps — everything we collect is clearly explained here in plain language.

Caswino collects two types of information — what you provide directly, and what is collected automatically.

We only collect information that is necessary to operate our services. We never ask for data that is excessive or irrelevant.

Caswino collects information in several ways:

• Directly Provided Information: What you provide through the registration form, KYC upload, payment form, or when contacting support.
• Automatically collected data: Collected while you use the website via cookies, log files, and tracking technologies.
• From third parties: Data may be obtained from payment providers or identity verification agencies for verification purposes.
• Public Sources: Public records may be checked from time to time for fraud prevention purposes.

Your collected information is used for the following purposes:

• Account management: Registration, login, password recovery, and account security.
• Payment processing: Processing deposits and withdrawals, and maintaining transaction history.
• Identity verification: Completing the KYC process and preventing fraud.
• Service Improvement: Analyzing user experience to improve the platform.
• Contact: Important updates, transaction confirmations, and customer support.
• Legal obligations: Compliance with anti-money laundering laws and regulatory requirements.
• Responsible Gaming: Monitoring gaming behavior to identify harmful patterns.

Caswino may send you promotional emails — but only if you gave your consent at registration. You can unsubscribe at any time.

Caswino uses industry-leading security measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Encrypted Database: Stored data is protected with encryption.
• Firewall & DDoS Protection: Server-level security measures.
• Regular Security Audits: A dedicated third-party team conducts regular system audits.
• Restricted Access: Only authorized personnel can access the necessary data.

After the applicable retention period, data is securely deleted or anonymized. No data is kept longer than necessary.

Caswino does not sell your data. However, limited information may be shared with trusted partners as necessary to operate our services:

• Payment Providers: Information required to process transactions.
• KYC Verification Agencies: For identity verification purposes.
• Technology infrastructure providers: Server and cloud services.
• Law enforcement agencies: Under a court order or legal requirement.
• Regulatory authority: For licensing and compliance requirements.

Each partner receives only the minimum data necessary to deliver their specific service. No additional information is ever shared.

Caswino uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional cookies: For remembering language preferences and theme settings.
• Analytics Cookies: To analyze website usage. You can turn this off.

Every Caswino user has the following rights regarding their personal data:

To exercise these rights, email us at: privacy@caswino.fun — We will respond within 30 days.

Caswino is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification measures are in place to prevent minors from registering.
• If we become aware that any minor's data has been collected, it will be deleted immediately.
• The account will also be closed.

Caswino reserves the right to update this Privacy Policy as needed. When changes are made:

• Registered members will be notified by email 30 days before any significant changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, complaints, or data deletion requests, please contact us:

• Data Protection Officer (DPO): privacy@caswino.fun
• General Support: support@caswino.fun
• Response Time: Within 24–48 business hours

Our DPO team takes every privacy concern with the utmost seriousness. We provide a written response to each request and maintain full transparency throughout the process.