Caswino believes gaming should be a source of entertainment — not stress or harm. We provide multiple tools and support options to help ensure your well-being and safety.
Caswino puts you in full control of your gaming experience. The tools below are completely free and available to use at any time.
Responsible gaming means keeping gaming as an enjoyable form of entertainment — where you're always making your own choices, free from pressure. Caswino believes every player has the right to know their limits and the means to stick to them.
Responsible gaming doesn't mean playing less or enjoying it less. It means staying aware while you play, having fun, and making sure gaming doesn't affect other important areas of your life.
At Caswino Responsible Gaming One core principle. We don't just set rules — we stand by you and offer help when you need it.
Decide how much you're willing to spend before you start. If you lose it, accept it and stop.
Decide how long you'll play before you start. Use a timer or set an alarm.
Chasing losses — placing more bets to recover money you've lost — is one of the most dangerous habits in gambling.
Your ability to make sound decisions is reduced when you're in a vulnerable mental state.
If you're experiencing problems, talk to our support team or reach out to a professional helpline.
It's not always easy to see when gaming is becoming a problem. Watch out for these warning signs:
⚠️ If three or more of the above signs apply to you, don't wait — contact us right away or complete the self-assessment section below.
All of the tools below are available in your account settings and can be activated at any time.
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately. To increase it, a 24-hour cooling-off period applies — this helps prevent impulsive decisions.
Where to Find It: Account Settings → Responsible Gaming → Deposit Limit.
You can set a maximum duration for each gaming session. Once the time is up, a pop-up will appear showing how long you've played and giving you the option to end the session.
Where to Find It: Account Settings → Responsible Gaming → Session Limit.
You can pause your account for anywhere between 24 hours and 6 weeks. During this time, you won't be able to log in or make deposits. Once the period ends, your account will be reactivated automatically.
Where to Find It: Account Settings → Responsible Gaming → Take a Break.
Self-exclusion is the most powerful tool available. You can fully close your account for 6 months, 1 year, 3 years, or 5 years. This decision cannot be reversed before the chosen period ends.
You will not receive any promotional emails while your self-exclusion is active.
Where to Find It: Account Settings → Responsible Gaming → Self-Exclusion.
Every 30, 60, or 90 minutes, a pop-up will remind you how long you've been playing and how much you've won or lost — keeping you aware of your real situation.
Where to Find It: Account Settings → Responsible Gaming → Reality Check.
Answer the questions below honestly. This is a personal self-assessment — no information is saved.
Caswino strictly does not serve anyone under the age of 18. This is non-negotiable.
For Parents & Guardians: If you believe someone in your family is using Caswino as a minor, please email us immediately: support@caswino.fun
Seeking help to overcome problem gambling isn't a sign of weakness — it takes real courage. Caswino is here with you every step of the way.
Our support team is available 24/7 and ready to listen to any concerns you may have. Don't hesitate to reach out — we're here to help, not to judge.
Chat with us directly via Caswino's live chat. We're here for any questions related to responsible gaming.
Email us at support@caswino.fun. We'll respond within 24 hours and make sure you get the support you need.
Go to Account Settings and set your limits directly from the Responsible Gaming section.
Keep in Mind: All of Caswino's responsible gaming tools and support are completely free. There's no fee to get help.
Fun, safety, and control — all in one place. Register at Caswino and make use of our responsible gaming tools.
Registration is completely free · For 18+ only · Play responsibly